Your team answers first during opening hours. SmadiDesk handles busy or unanswered calls and answers directly after hours, once your phone provider's forwarding rules are configured.
Your team answers first during opening hours. SmadiDesk handles busy or unanswered calls and answers directly after hours, once your phone provider's forwarding rules are configured.
Both Voice plans use your existing practice number. Configure busy/no-answer forwarding during opening hours and direct forwarding when closed with your phone provider. Delays, scheduling support and any forwarding charges depend on your provider; saving hours in SmadiDesk does not change those rules.
Extra Voice usage: $0.49/min, billed through your normal billing cycle. Monthly billing. No annual offer.
7-day trial with 20 live AI minutes included. Checkout saves your card. Your seven-day trial starts when call answering is confirmed active; there are no charges during setup. Call answering begins after phone setup and required service checks, once activation is confirmed. A signed Business Associate Addendum is required before live patient calls.
Voice captures inquiries, appointment requests, and preferred times for staff follow-up. Your team checks availability and confirms appointments. Voice has no patient lookup, live diary access, PMS booking or rescheduling, or patient SMS.
Connected — coming soon
A preview of future plans with dental software connectivity. These plans are not available to purchase.
Coming soon
Connected Essential
$499 / month planned
300 voice minutes included
Planned patient lookup, live availability, and staff-confirmed scheduling through supported dental software. Version and workflow qualification required before activation.
Coming soon
Connected Growth
$899 / month planned
900 voice minutes included
Planned patient lookup, live availability, and staff-confirmed scheduling through supported dental software. Version and workflow qualification required before activation.
PMS connection included for supported dental software. Compatibility and scheduling setup confirmed during onboarding.
This applies to the future Connected plans. Planned software coverage is listed below; SmadiDesk must qualify each version and workflow before activation.
Dentrix — G6.2+
Eaglesoft — 18+ (server), including n-site
Open Dental — V17+ (server), including multi-clinic
Dentrix Enterprise — all server versions
PracticeWorks — all local, server only
Dolphin — all local, server only, including multi-clinic
OrthoTrac — all local, server only, including multi-clinic
Dentrix Ascend — all cloud versions
Curve Hero — all cloud versions
Denticon — all cloud versions
Cloud9 — all cloud versions
Installation, permissions, and scheduling setup vary by practice. Connected activation remains subject to qualification.