Better call handling for busy dental practices.
That's the belief that drives everything we build at SmadiDesk.
The Problem
UK dental practices invest in attracting patients. During busy periods, lunch breaks, and after hours, calls can route to voicemail or wait for staff follow-up.
Additional reception staff cover their scheduled hours, while outside-hours cover requires a separate workflow. Traditional answering services may use scripts or manual message relay. Phone trees route callers through pre-recorded menu options.
Our Solution
SmadiDesk is an AI voice receptionist built specifically for UK dental practices. It handles forwarded calls with a natural conversation rather than a rigid script. It understands dental terminology, uses your website, PDFs, and manually added knowledge to answer common questions about your practice, services, pricing, and booking, captures leads, detects emergencies, and can send SMS booking links on eligible plans or capture appointment requests for your team to follow up.
The service uses conversational AI configured for UK dental practice workflows. With 8 natural British voices to choose from, it is built to sound natural in ordinary conversation.
Built in the UK, for the UK
SmadiDesk is built by SimplyRoots Limited, a UK company founded in 2016. SmadiDesk is a later product initiative focused on UK dental practices, so we understand UK dental regulations, NHS and private practice workflows, and what British patients expect when they call their dentist.
All data is encrypted, and SmadiDesk is built to support GDPR-compliant use for the receptionist, lead capture, and support workflows available today.
Our Values
Patient calls matter
We build workflows to capture caller details and support staff follow-up.
Human-first AI
Technology should feel warm and helpful, never robotic.
Transparency
No hidden fees, no contracts, no surprises. Simple pricing that makes sense.
Privacy by design
Patient data is handled through contracted subprocessors and any integrations your practice enables. We do not sell patient data.
Company Details
- Company:
- SimplyRoots Limited
- Location:
- United Kingdom
- Email:
- [email protected]
- Founded:
- 2016
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