Plans that grow with your practice.
No hidden fees. No contracts. Start with a capped 72-hour trial. Cancel anytime.
After-Hours AI Receptionist
For practices that need cover outside opening hours.
Basic
For practices that want calls covered outside opening hours without changing daytime call handling.
400 min included
- After-hours call cover outside opening hours
Plus
For practices that want after-hours cover plus SMS alerts.
800 min included
- After-hours call cover outside opening hours
- SMS team alerts
Pro
For practices that want after-hours cover with custom call handling and AI tuning.
1,500 min included
- After-hours call cover outside opening hours
- SMS team alerts
- Custom call handling rules
- Custom AI training
All plans include dashboard access, call history, practice information Q&A, voice settings, emergency detection, and email alerts.
SMS team alerts and custom AI controls vary by plan.
24/7 Overflow AI Receptionist
For practices that want overflow cover during the day and after hours.
Starter
For practices that want AI to catch overflow calls during the day and after hours.
800 min included
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
Growth
For practices that want full overflow cover plus SMS alerts.
2,000 min included
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
- SMS team alerts
Pro
For practices that want full overflow cover with custom call handling and AI tuning.
3,500 min included
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
- SMS team alerts
- Custom call handling rules
- Custom AI training
All plans include dashboard access, call history, practice information Q&A, voice settings, emergency detection, and email alerts.
SMS team alerts and custom AI controls vary by plan.
Add-ons & Extras
- +Self-serve setup: Free
- +Partner-led assisted setup: £250 (done by UK dental IT specialists)
- +Multi-site discount: 10%+ for 3 or more locations
- +Group practices: Custom pricing for larger multi-site dental groups — contact us
All plans include £0.20/min overage beyond included minutes.
Frequently Asked Questions
What happens after the free trial?
Your capped trial converts to your selected paid plan at the scheduled trial end unless you cancel automatic conversion first. If the free AI allowance is used early, you can start paid now to keep calls live.
Can I switch plans later?
Yes. Review the effective date and any charge in Billing before confirming a change. Upgrades on an active plan with the same billing interval take effect immediately with a prorated charge. Downgrades, billing-interval changes and changes during a trial take effect at the next renewal or trial end.
What counts as a "minute"?
Only time your AI is actively on a call with a patient. Setup, configuration, and dashboard usage don’t count.
Is there a contract?
No contracts. Monthly billing. Cancel anytime — cancellation takes effect at the end of your current billing period.
Is my data secure?
Yes. SmadiDesk is built to support GDPR-compliant use. We encrypt data in transit and at rest, provide a public DPA for practice customers, and use contracted subprocessors to deliver the service. Customer data is handled through our contracted infrastructure providers. Some providers may process data outside the UK, and where they do we rely on appropriate legal safeguards.
