Call handling built for dental practices.
supports your team with 24/7 overflow and after-hours call handling.
24/7 Call Answering
Handles calls forwarded to SmadiDesk during lunch, after hours, and on bank holidays, with a live conversation instead of voicemail.
Smart Lead Capture
Logs caller details, what they asked about, and how urgent the enquiry may be for staff follow-up.
Emergency Detection
Flags urgent situations in the dashboard and initiates email and eligible-plan SMS alerts for your team to review.
Appointment Booking
Captures appointment requests and preferred times for your team to action.
Call Analytics
Review call history and outcomes, and track lead activity from your dashboard.
Morning Digest
Send a daily email summary of new leads and appointment requests to your team.
Practice Information Q&A
Answers common questions about your practice, services, pricing, finance options, opening hours, and booking, based on the information you provide.
Voice Customisation
Choose from our current professional UK voice options to match your practice tone.
Works your way.
Use with your existing practice workflow and staff follow-up process.
AI built for natural conversation.
No rigid menus. No robotic monotone. SmadiDesk uses the latest conversational AI, with natural UK voices and context-aware responses.
The old way
- ×Robotic voice that reads from a script
- דYour call is important to us. Please hold.”
- ×Rigid menus: “Press 1 for appointments…”
- ×One accent fits all
- ×Callers leave a message and wait for a response
The SmadiDesk way
- Natural conversation that flows like a real person
- Answers on the first ring, day or night
- Understands what patients mean, not just what they say
- Regional UK voices that sound familiar
- Captures enquiries and appointment requests for follow-up
Every SmadiDesk plan includes dashboard access, call history, lead capture, practice information Q&A, voice settings, emergency detection, and email alerts.
Ready to see it in action?
Start with a capped 72-hour trial. Cancel anytime.